TL;DR
- Same price, bigger plans. Starter goes from 10 to 50 tracked prompts and Pro from 20 to 100, with more competitors and product audits on both.
- More answers per prompt. Every refresh now collects 5 answers per AI engine, from the real ChatGPT and Gemini apps.
- Coverage is the point. Shoppers ask AI many versions of the same buying question. A handful of prompts shows a slice of your visibility; 50 or 100 map it.
- Already live. The new limits apply to every account now — expand your prompts, competitors and products to use them.
Starting this month, every Visibly AI plan tracks more of what matters: more prompts, more AI answers per prompt, more competitors and more product audits. Prices don’t change.
Here’s exactly what changed, and why we think coverage is the biggest lever you have for understanding — and improving — how AI talks about your brand.
What’s changing
| Starter ($79/mo) | Pro ($199/mo) | |
|---|---|---|
| Prompts tracked | 10 → 50 | 20 → 100 |
| AI answers analyzed per prompt | 4 → 5 | 8 → 10 |
| Competitors tracked | 3 → 5 | 5 → 10 |
| Products audited | 3 → 10 | 10 → 50 |
Everything else stays the same. Prompts refresh automatically every two weeks on Starter and every week on Pro. Starter tracks ChatGPT; Pro tracks ChatGPT and Gemini. Monthly credits stay at 100 and 500, and a credit still buys one AI answer — so an on-demand refresh of a prompt now costs 5 credits on Starter and 10 on Pro, because it collects more answers.
Why more prompts
A prompt is a real buying question, like “what’s the best moisturizer for sensitive skin?” or “which running shoes work for flat feet under $150?”. Shoppers don’t ask one version of that question. They ask about their budget, their use case, the brand they’re comparing you against and the problem they’re trying to solve.
Each of those questions can produce a different shortlist. A brand that dominates “best vegan protein powder” can be invisible for “protein powder that doesn’t upset my stomach”, even though both shoppers are a perfect fit for the same product.
With 10 or 20 prompts, you see a slice of that landscape. With 50 or 100, you can map it:
- Every stage of the journey, from broad category questions to head-to-head comparisons and “is it worth it?” checks.
- Every audience and use case: budgets, needs, situations and constraints, not just your head term.
- The edges of your visibility: adjacent questions where you could win but don’t show up yet.
Breadth also makes your AI visibility metrics sturdier. When a score rests on a handful of prompts, adding or removing one can move it on its own. Across a larger, stable set of questions, a change in your score is far more likely to reflect a real change in how AI sees your brand.
Why more answers per prompt
AI answers aren’t fixed. Ask the same question twice and you can get a different list. In our analysis of close to 100,000 AI answers for 120 brands, only 5.5% of the prompts that mentioned a brand at least once mentioned it every time.
That’s why Visibly AI treats visibility as a rate, not a screenshot. Every refresh now collects 5 answers per AI engine for each prompt — 10 per prompt on Pro across ChatGPT and Gemini — so your mention rate rests on more observations and is less likely to swing on one unusual answer.
Those answers come from the real consumer ChatGPT and Gemini apps, so what you see in your dashboard matches what shoppers see when they ask.
Why more competitors and products
AI assistants rarely recommend just one brand. They give a shortlist, and every spot on it goes to someone. Tracking up to 5 competitors on Starter and 10 on Pro shows you who takes the spots you’re missing, on which questions, and how your share of voice moves against them over time.
Products matter more every month. AI shopping experiences and agents lean on product pages and product data to decide what to recommend, a shift we covered after OpenAI DevDay 2026. Auditing up to 10 products on Starter and 50 on Pro lets you check far more of your catalogue for the information AI needs to recommend it, not just your bestsellers.
What to do next
The new limits are already live on your account. To get the most out of them:
- Expand your prompts. Open Prompts and add the questions your customers actually ask: different budgets, use cases, comparisons and problems. Aim to cover your whole category, not just your hero product.
- Track the competitors you lose to. Look at which brands appear when you don’t, and add them.
- Audit more of your catalogue. Add the products that drive your revenue, and the ones you’d like AI to recommend more often.
New to Visibly AI? Start on the Free plan, with no card required, and see where your brand stands in AI answers in minutes. Compare plans on our pricing page.